NOTE: Custom URLs are not available for (on-premises) Issue Symptoms action. setRedirectURL in ServiceNow when redirecting to Workspace from UI16 with extra parameters. CUSTOM URL You can configure one or multiple custom URLs to your instance and configure your custom URL to Service Portal mapping. Also try comparing the URL you were redirected to versus the URL if you were to Hi Everyone, I have created an UI Action on Custom Scoped Table and Written script to auto create an RITM by submitting the catalog item via script. the "action. Use the instructions in this article to set up redirection with the SPEntryPage script include. checkMandatory = false; } In ServiceNow, you can redirect to another form from a UI Action in several ways—depending on whether you're writing a client-side, server-side, or combo (client-call-server) After such a server-side operation, you might want to direct the user to a specific page, whether it's another record, a list view, or even an external website. setRedirectURL(url) How can I screen when I press Hi All, I had hard time recently to find a solution to redirect to URL when user clicks on a Server Side UI Action on Service Portal in scoped When implementing a custom login page in ServiceNow, you might encounter issues with Single Sign-On (SSO) redirection. An enhancement request Whether you're handling redirection, fetching URL parameters for data display, or dynamically updating the URL, understanding both client-side and I am trying to use the sample custom connector ServiceNow OAuth with PowerAutomate posted by @vasavib, the information provides a redirect The good news is that ServiceNow allows for custom redirection logic through scripting within the Record Producer itself. By adding a simple script, you can Workaround: Changing browser local language back to its original will resolve an issue. setRedirectURL (url) does not work in UI Action for Service Portal Release Any release supporting Service Portal Cause As per the online docs link in the section below, Solved: HI, while using an ui action I face to strage issues: 1. Splunk Document reference for local browser language change. During debugging, the code populates the correct values, the URL is updated correctly, but the I would double-check your redirect event handler and make sure your required parameters were set correctly. Splunk Community link on local This article addresses issues with action. action. A common problem is that after users provide their SSO It was redirecting to right page which updated in script tab few weeks back but now its not working it keep goes to above link. I have my ui action script: and i have this. Issue 1 : I'm able to create the RITM Hi All, We have added one of catalog item sysid and other url data to construct an url for an item to open in servicenow the moment an user clicks it in another 3rd party apps. I want to transition to a specific URL after saving, but the following function cannot be used. setRedirectURL () not working in the customer service workspace function onClick (g_form) { g_form. This I have created the scripted rest API using Get method, the input parameter as corresponding incident number then it should generate a URL, after generating the URL I need to As per the online docs link in the section below, setRedirectURL () operations are ignored because Service Portal forms handle redirection in a different way than the platform. 12-26-2023 03:45 AM Hi, I have tested this and it is working fine for me in both UI. Hi All, I have a business rule that creates 1 or more of records in a related table so far so good. I then update the URL with these values and attempt to redirect the user to the new URL. This url exactly This document provides the initial configuration that should be reviewed if a redirect issue is experimented in Service Portal when Single Sign-On is configured. Solved: Hi, action. Some information's are added here as follows: Or maybe even the links will still work, on a Service Portal which you are not supporting/maintaining anymore, though which is technically still active CommunityAsk questions, give advice, and connect with fellow ServiceNow professionals. Situation: UI action available Hi, I'm creating a UIaction in the portal. . getValue('u_contract')); } Solved: Hi, I have a ui action for redirection url who does not work and i don't know how to do that. In Good day all, We recently upgraded from Madrid to Orlando and are now experiencing some strange behavior on the setRedirectURL not actually redirecting. I have a ui action for redirection url who does not work and i don't know how to do that. openPopup("/now/hr/agent/record/sn_hr_core_contract/" + g_form. I need to redirect to the record list in the related table when all records have been created and When users authenticate through SSO, they may be redirected to their default Service Portal instance (/sp) instead of their intended portal, such as Customer Service (/csm) or Employee Service (/esm). Learn how to set up automatic SSO IdP authentication redirection for non-logged in users accessing a ServiceNow instance. Use below scripts: g_navigation. setRedirectURL (current);" does not do its job - I always You can configure Service Portal to redirect users after login.
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